Courtney Paige (O'Neal) Norwood

Hi, I'm Courtney Paige (O'Neal) Norwood, and I seek a librarian position in an academic, government, or public library setting.

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Courtney Paige (O'Neal) Norwood is a professional librarian with 5+ years experience in reference and instruction services. She has served faculty and students at the undergraduate and graduate levels, as well as the community of South Longview, Texas. She embodies patron-focused service using innovative face-to-face and virtual reference services, and is interested in information literacy, evidence-based medicine, user education, and social media in the library. She also has experience with creating supplemental instructional material, and Interlibrary loan.

Starbucks Team Member at Target

October 2012 - Present | Lewisville & Humble, Texas

Seasonal position in retail sector/Starbucks.

Volunteer at Brazos Bend State Park

September 2010 - Present | Needville, Texas

Public Services Librarian at The University of Texas Health Science Center at Houston

October 2007 - 2012 | Houston, Texas

Offered topic tailored bibliographic instruction as well as one-on-one or small group classes to a culturally diverse graduate student population. Provided reference assistance via text, phone, email, face-to-face and video formats. Designed and helped to update supplemental instructional handouts. Helped maintain online journal subscriptions.

Evening and Weekend Part-Time Reference Librarian at LeTourneau University

April 2007 - September 2007 | Longview, Texas

Provided reference assistance via in-person, chat, phone and email to faculty, staff, students and members of the public. Developed subject guides and research topic starters.

Library Aide (Volunteer) at University of Texas Health Science Center at Tyler

July 2006 - September 2007 | Tyler, Texas

Responsible for maintaining full text electronic and print resource links in LinkOut. Aided the Outreach Librarian with local implementation of the National Library of Medicine’s Go Local Project. Assist the Technical Services department with processing and de-processing of books. Assist the Director of Library Services with one-on-one reference instruction. Take on projects as necessary.

Medical Bibliographer at JA Majors Co/Baker and Taylor

February 2005 - November 2005 | Lewisville, Texas

Library Assistant at University of North Texas Health Science Center

September 2004 - December 2004 | Fort Worth, Texas

Periodicals Student Assistant at Austin College

February 2002 - May 2003 | Sherman, Texas

University of North Texas

2003 – 2004

Master of Arts (M.A.)

Concentration: Library and Information Sciences - Health Informatics Specialist

Austin College

1999 – 2003

Bachelor of Arts (B.A.)

Concentration: Communication Arts - Speech/Media

User education, Information literacy, Evidence-based medicine, Social media in libraries, Reference, Instruction, Customer Service